“I feel extremely confident knowing I will receive what I have ordered. Fantastic customer service and delivery. I live in Brisbane and every time I have ordered with you my parcel is delivered the following day. When an item I ordered was out of stock – I promptly received an email regarding when this item would be in again, and I was kept informed of the items progress. If you are a new mother and need a reliable hassle free service this is the place to aquire your items! Thanks for being great!”
“Hi Tamarin, My most recent order arrived today. I just wanted to say thanks and to comment on the great service. I have used cloth nappies all the way trhough with my first child so I have used various internet suppliers and frequently experienced delays. Whilst I appreciate that sometimes things are out of stock what I really appreciate is the fact that when I order things from Upsy Baby I am updated regarding my order status every step of the way and that everything I have ever ordered from you has arrived within a day or so of my order. Great work! I will most definitely recommend you to friends.”
“Just like to say what fantastic customer service and delivery. All questions were answered extremely fast and with such joviality. Also order was placed Monday and received Tuesday in a RURAL town!! So stoked items were exactly what I wanted! Now to order more… Thanks!”
“Hi Upsy Baby, I just wanted to let you know how pleasurable it was in dealing with you and your business. Besides the products being fantastic the level of customer service you provided was outstanding and exceeded my expectations.
The personal touch, the level of care and the expert advice certainly helped me make the right decision as I really didn’t know what would have been best for my friend’s baby.
Thanks again for all of your help and I will definitely be buying from you again for all my other friend’s baby’s and you can be assured that I’ll be telling my Mummy friends to buy from you too.”
“Thank you so much for my nappy delivery! After ordering on Thursday afternoon I was not expecting a parcel on my doorstep Monday afternoon. Would definitely order from you again after your great customer service and super quick delivery!! Now to wait another 5 months to try out my baby beehinds!! Thank you!!”
“Just letting you know that I was very impressed with your service at Upsy Baby. Even though my nappies were on back order you kept me up to date with their arrival. I loved the way the goods arrived, all beautifully wrapped with the extra detail of a plastic bag enclosing the Gaia products. Your website is very informative and easy to use and I have referred other mums to your site. I look forward to dealing with you in future.”
“I was so pleased with the nappies I purchased from the Upsy Baby website. Delivery was prompt and I really appreciated the continual correspondence and great customer service that was provided to me. Thanks Upsy Baby! I will definitely purchase from this site again!!”
“I want to thank Upsy Baby for the amazing service I received recently. I purchased from their website and their professionalism and quick response was very impressive. I admire their dedication to modern cloth nappies and the environment, not to mention the direction their business has taken. I am always impressed by businesses that come from strong women and working mums. Not to mention the quality and diverse range of product. Well done Upsy Baby, Keep up the good work”
“I LOVE Upsy Baby! The help and quick reply to enquires is GREAT! Upsy Baby helped me choose which brand of nappy to use and has helped with a lot of questions! Thanks Upsy Baby :)”
“Thanks so much for being so helpful with all my questions. I am feeling “nappy” ready- finally! I will definitely be contacting you if I need anything else in the future and will be recommending you to anyone looking into cloth nappies! Thanks again :)”
“Thank you so much. I’m really happy with the nappies and will be recommending your site to all my friends with babies. You really know how to treat your customers! Thanks again.”